Leading with conversational commerce in a digital-first world
Hear from brands reinventing commerce like Delta Air Lines, Verizon Wireless, Yell, and other leading innovators who prioritized Conversational AI and messaging to drive revenue, improve customer satisfaction, and reduce costs during the pandemic and beyond
Monday, April 12 – Thursday, April 15
Conversational is the new mandate for commerce
Digital adoption has leaped forward 10 years in just a few months, and leading global brands from digital-first disruptors to traditional institutions are embracing digital like never before to meet this sharp shift in consumer demand. What’s more, brands have taken tools like Conversational AI and messaging to the next level, injecting a conversational strategy into every step of the customer journey. We call this end-to-end conversational strategy Conversational Commerce. Join an intimate group of executives, industry experts, and innovators to explore how Conversational Commerce can unlock untapped revenue potential, increase customer loyalty, and separate the leaders of the industry from the pack.
What to expect
During LivePerson’s stay-at-home executive retreat, attendees will have the opportunity to engage in a series of daily, high-touch virtual experiences over the course of four days. Leaders can design their own schedule, participating in as little as one hour of content per day to engaging in the full experience including executive roundtables with brands like Verizon, briefings from LivePerson executives on the future of the Conversational Space, and Masterclasses to hear from experts on topics most pressing to your business. And of course, we’ve saved plenty of time for the fun stuff. Connect with peers over 5-star experiential opportunities including a celebrity teacher-led private virtual yoga session and “Chopped” chef-led cooking classes — join on your own or bring the family!
Hear directly from marketing, digital, care and technology executives who are bringing Conversational experiences to their consumers at scale. Understand the blueprint for developing and growing messaging and automation within your organization. Discuss challenges, strategies, and best practices with your peers.
Hear from LivePerson executives Rob LoCascio, Founder & CEO and Alex Spinelli, CTO as they provide a behind-the-scenes look at the state of the industry and what the future of the Conversational space holds.
Learn from LivePerson subject matter experts on the topics that are most relevant to your journey. Opt in via the form to deep dive into topics including building an AI and automation strategy, operational best practices and LivePerson’s managed services program.
Don’t worry, we didn’t forget about the fun stuff! Build a network of like-minded peers and get to know executives in the room through an exclusive cooking experience with “Chopped” celebrity chef, Scott Conant. Make the time to reset with your peers, and join a world-renowned yoga instructor in a rejuvenating flow.
Who you’ll hear from
Agenda
