Virtual Masterclass

Introducing the Conversational Marketplace

LivePerson is hosting an interactive and educational virtual Masterclass session to walk through how leading brands can deliver more value to their merchants and consumers throughout the shopping and buying journey with AI-powered messaging.

Event details


October 26, 2021


11:00am EST

What to expect:

Masterclasses are collaborative and give attendees the opportunity to ask questions, share experiences, and break into groups to understand how the offering is relevant to their specific business use case.

Transforming the marketplace to drive revenue, utilize automation at scale, and create incredible customer experiences

Becoming a Conversational Marketplace will allow business directories, parent companies and franchises, and digital storefronts for products & services to empower their customers’ businesses and franchise locations with enterprise-grade technology. This allows them to conveniently communicate with consumers on their time, in their channels of choice like web, SMS, Google Business Messaging, WhatsApp and more. Plus, businesses can build automation over the experience, so if employees are busy or unable to respond, their bot steps in to ensure a consistent customer experience and a positive perception of the platform or brand. We’ll deep dive into this — and so much more during our session.

Program speaker

Meet the innovator

Brian Abrams
VP, Product and Consumer Experience
Brian Abrams

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